Money Back Guarantee | Essay Writing Service
CAUTION! Many students seeking help from academic writing companies are unaware that they DO NOT offer fixed Money Back Guarantee. They usually fail to satisfy their promise to return your money if you are dissatisfied with the order. We have a specific Money Back Guarantee that ensure you FEEL SAFE when placing your order!
It offers you the right to request and receive a refund if anything goes wrong at any stage of your order. It includes any potential issues you might encounter, ensuring that your interests are our primary concern. Our platform rarely receive refund requests due to a high customer satisfaction rate and a convenient Money Back Guarantee. Refund requests due to poor quality are scrutinized by our specialist and processed within a 14 day period, while other refund requests are processed within3-4 business days.
I want to cancel my order
If a client decides to cancel his order before it is assigned to a writer, they receive a 100% refund. If the order has already been assigned to a writer, and confirmed by order’s status bar at the top of your order page, the timeline you were set to receive the order determines the amount to be refunded. If half or less period has elapsed, you can claim a 70% refund, and up to 50% later. It is because a compensation for the work done is offered to the writer who was tackling the order.
Please ensure you promptly contact our Support Team whenever you want to cancel your order, and ensure you follow up with a cancellation message on your order page. It will ensure that your request can be processed within the shortest possible time. However, we do not offer refunds for order cancellation in cases where the order has been punctually completed and delivered on your page. If the order has been completed within the timeline you set and paid for, you can trigger a refund request if you feel the order was not of high quality you desired through the “Refund” button on your order page. A partial refund of up to 30% might also be considered if the circumstances for order cancellation were beyond your control and you haven’t downloaded the paper.
I paid for one order twice
In case you notice that you were charged twice, and our payment processing system offers you two receipts, contact us promptly so that the mistake can be rectified as soon as possible. All you need to do is forward both receives to our support team and you will receive the full extra payment in the shortest possible time.
I accidentally placed two identical orders
In case you complete the payment of two identical orders by mistake, ensure you immediately contact us to clarify the situation before the orders are assigned to our writers. You are responsible for cancelling any orders that you do not require to avoid any inconveniences because we assign orders to writers as soon as you place them. Failure to do that will force us to regard the orders as regular and they are subject to standard refund procedures (see *I want to cancel my order*).
No writer was found to work on my order
Although it rarely happens because we strive to assign your order to the most appropriate writer, on rare occasions the writer may be unavailable. In this circumstances, we issue a full refund because your needs have not been satisfied.
If you need a revision done by a different writer on a paper that was finished, and we fail to find a suitable writer, the claim is reviewed by our Dispute Resolution Specialist and proceeds with an appropriate refund.
My paper was late
In case our writers submit your paper past the set timeline due to late upload of extra materials, you are barred from applying a lateness refund. For this reason, we advise you to ensure that all paper details and additional materials are provided when placing your order.
In case you the first version of your paper is delivered after the original deadline due to some other reason, you can request for the recalculation of the price of the order according to the timeline set for delivery. For instance, if you wanted your paper delivered within 8 hours, and it was delivered an hour late, it is categorized into the 24-hour delivery, and the price should be lower. The money remaining from the deduction of the original and new price is refunded. In case lateness occurs with a long term order (11 days or more) 7% is refunded upon your request.
In case the first version of the paper is submitted past the set timeline and you reject it, you are eligible for a full refund because your needs were not comprehensively satisfied. Refund requests due to lateness should be submitted through a note on your personal page within 14-days from the time the paper was submitted.
The revision of my paper was late
Revision deadlines are individually set for each order making them fail to qualify for delay refunds and price recalculations. We advise you to provide adequate time for writers to complete your order. For instance, choose a 5 day deadline for a 7 day paper to make sure that there is enough time for any potential revision.
I am not fully satisfied with the quality of the paper. However, I accept it and will revise it myself. I request partial refund
If the quality of the paper submitted to you is unsatisfactory, you may request for a different writer to tackle your order or a free revision. Clicking the “Refund” button on your personal page is also an alternative option that allows you to request for a partial refund. After clicking the button, select I am not fully satisfied with the quality of the paper. However, I accept it and will revise it myself. I request a partial refund.
Choosing this option will automatically provide you with the MS version of your order. You will then be offered 14 days to provide substantial reasons and examples that prove your claim is valid or you can provide us with the version of your own revised paper as supporting evidence. If your claims are valid, the Dispute Department will refund you with up to 40% of your money. Contact our support team through your personal page, phone, or via chat for assistance when you want to request a partial refund after you have already approved the last version of your order.
In case you fail to provide the required information for dispute resolution within 14 days, the dispute will be cancelled and you will receive no refunds. You should utilize the “Refund” button on your personal page for all partial refund requests within 14 days from the time the order is approved.
I am completely dissatisfied with the quality of the paper, so I have decided to write it myself. I request full refund
If the quality of the final paper submitted does not meet your standards, you may request for a different writer, or a free revision. You can also click the “Refund” button on your personal page and selecting, “I am completely dissatisfied with the quality of the paper, so I have decided to write it myself. I request a full refund”, to request for a full refund if you haven’t previously approved the paper.
Once you choose this option, the paper we created is posted online immediately for commercial purposes. You are then offered 14 days to provide substantial reasons and examples to showcase your claim is valid. You can also provide us with your own version of your paper as supporting evidence that the writer did not satisfy your expectations. The copy of the paper provided as evidence is immediately discarded after review, and is not offered to any third party or stored in our internal database. Up to 100% could be refunded by the Dispute Department’s discretion if your claims are valid. No refund will be issued and the dispute will be cancelled if you fail to provide required information within 14 days.
Full refund request offers the company the right to publish the paper online for commercial purposes. We lack essay databases and if it is published online means that if it is searched in any search engine or by any anti-plagiarism software it will be linked to our site. We may also publish them as a sample essay or content. We do this to protect our writer’s work if a customer requests a refund after the work has been completed and utilized.
Customers are offered the chance to review the paper submitted by the writer and request for corrections if necessary. However, clicking on the “Approve order” button relegates you from requesting for a full refund because it provides access to a printable and editable version of the paper. If you have previously approved the original or revised version of your paper by clicking the “Approved Order” button you qualify for a partial refund. Refund requests should be submitted by clicking the “Refund” button on your personal page within 14 days from the time the paper is submitted.
